Being useful is the most important thing a manager can be. Managers should be a resource for their people; make sure they have the resources they need to do their jobs.
Being a leader isn't about power, although often times it seems like it's all about power. But, true power comes from the people.
So, if leaders are authentic, vulnerable, can accept, be present, and be useful, they become servant leaders. Servant leaders don't control people, it's not about being boss or being territorial. It's about creating a place that people can do good and meaningful work. Servant leaders pay attention.
Servant leaders love. There we go again. It's all about love.
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